Common Questions

Frequently Asked Questions

Find clear answers about The Well Journey, its 90-day lesson and review access, completion requirements, free Community, account restrictions, and existing subscriptions.

About Wait At The Well

The Well Journey

Community Access

Profiles & Community

Faith & Values

Accounts & Payments

Safety & Privacy

Contact

Still Have Questions?

We would love to hear from you. Whether you are curious about the curriculum, wondering if this is the right season, or simply want to learn more, our team is here to help.

Frequently Asked Questions

About Wait At The Well

What is Wait At The Well?

Who is Wait At The Well for?

Is Wait At The Well a dating website?

Why is your approach different from other relationship platforms?

Why is the ministry called "Wait At The Well"?

The Well Journey

What is The Well Journey?

What does the course include?

How long does the course take?

Will I have lifetime access to the course?

Must I complete all six Encounters during the 90-day course period?

Community Access

Do I need a separate payment for Community?

What does the Community include?

Can I use the Community after the 90-day course period?

What if my account is restricted?

Profiles & Community

Who can view my portfolio?

Can I choose how much information to share?

Does Wait At The Well guarantee that I'll find a spouse?

Faith & Values

What do you believe about marriage?

Do I have to be a Christian?

Which Bible translation do you use?

Accounts & Payments

Is The Well Journey a one-time purchase?

What happens to existing membership subscriptions?

I already have a membership subscription. Can I cancel it?

Can I rejoin after canceling?

What payment methods do you accept?

Do you offer refunds?

Safety & Privacy

Is my personal information secure?

Can I report inappropriate behavior?

Are portfolios reviewed?

Contact

How do I contact Wait At The Well?

Can I share my testimony?

What if my question isn't answered here?

Still Have Questions?